Expert Customer Service. We are here to serve you with our expert customer service, 7 days a week. We offer White Glove delivery on most of our Grandfather Clocks.
Low Price Guarantee. If you have found a lower price from another authorized dealer's website, we will try to match the net price (i.e. including shipping). You can contact our knowledgeable and friendly sales staff 7 days a week.
Authorized Dealer. TimePieces Clock Shop is an Authorized Dealer for Howard Miller. When buying from an authorized dealer, you are purchasing with confidence and the assurance that you are receiving your clock or curio directly from the factory.
Unauthorize dealers will sell refurbished or altered merchandise. The manufacturer may not honor the warranty on these products.
Please email us or call us at +1-732-888-3800 for an authorization number.
Items will not be accepted without an authorization number.
Defective Products.
Please contact us within three days of receipt of your product. We will have technical support contact you. If the problem cannot be resolved over the phone, we will workr with the manufacturer to resolve problem, without cost to you.
Shipping.
Free UPS Ground Shipping on most items within the 48 states.Additional charges will be applied for Overnight, 2nd and 3rd Day Air (48 states).
Security.
Order merchandise directly online with our secure shopping cart. Your name, mailing address, email and shipping information, along with credit card numbers, are secured by advanced encryption technology.
Merchandise Availability.
Products could be temporarily or permanently out of stock. We will assist you in finding the item or selecting a replacement.
NOTE: Our policies, terms and prices are subject to change without notice.
Any clock sent back to Time Pieces Clock Shop must be in unused condition and in the original packing with all paperwork. Remove any batteries. DO NOT write on the box, use an address label over the original label. The customer is responsible for shipping and insurance to Time Pieces Clock Shop.
We offer free White Glove delivery anywhere in the country on most of our Grandfather Clocks.
The clock will be delivered to your home and unpacked. The clock will be delivered to your home and unpacked. The clock will be placemed, set-up and checked to make sure it is running correctly.
The service specialist will go over any questions you may have regarding the proper operation and care of your clock.